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Miscellaneous

Various diagnostic files, fixes, etc. for specific issues or users.

9 files

  1. Certfix

    By Marcos

    This is a fix for issues with v6.5 server products that emerged on February 8, 2020.
    The fix must be run with elevated administrator rights.
    If ESET is already malfunctioning, running the fix will replace ekrn with a fixed version. No system restart should be required.
    If you have an affected version of ESET and it's still working alright, applying the fix will replace ekrn which will prevent the issue from occurring.

    2,110 downloads

       (2 reviews)

    0 comments

    Updated

  2. Diagnostic.Agent.7.1_91.0_x64.zip

    By Marcos

    Diagnostic.Agent.7.1_91.0_x64.zip
    This file should be downloaded and used only if instructed so by customer care staff.

    164 downloads

       (3 reviews)

    0 comments

    Updated

  3. ASCloudDiag_x86.exe

    By Marcos

    A tool to check connectivity to ESET's antispam serves. For use on x86 systems when requested by customer care.

    16 downloads

       (0 reviews)

    0 comments

    Submitted

  4. Xiaomi

    By Marcos

    Settings that need to be set up properly on Xiaomi phones to ensure correct functioning of security products.

    63 downloads

       (0 reviews)

    0 comments

    Submitted

  5. ASCloudDiag_x64.exe

    By Marcos

    A tool to check connectivity to ESET's antispam serves. For use on x64 systems when requested by customer care.

    75 downloads

       (0 reviews)

    0 comments

    Submitted

  6. Antivirus - Maximum security.dat

    By Marcos

    Default ESMC policy Antivirus - Maximum security

    29 downloads

       (0 reviews)

    0 comments

    Submitted

  7. em005_32.dll - for Endpoint 6.6+ x86 and EAV/EIS/ESSP x86

    By Marcos

    Cleaner module addressing issues with long registry scan and losing the Internet communication on x86 systems.
    Installation:
    - start Windows in safe mode
    - copy the dll to "C:\Program Files\ESET\ESET Security\Modules" (not to subfolders)
    - reboot Windows to normal mode
    Notice: After the cleaner module 1213 has been released, it is important to delete this dll in safe mode to ensure that the cleaner module will be updated in the future.
     

    6 downloads

       (0 reviews)

    0 comments

    Submitted

  8. em005_32.dat - for Endpoint up to v6.5

    By Marcos

    Cleaner module addressing issues with long registry scan and losing the Internet communication on x86 systems - for Endpoint up to v6.5.
    Installation:
    - start Windows in safe mode
    - back up the file "C:\Program Files\ESET\ESET Endpoint Antivirus (Security)\em005_32.dat"
    - copy the new dat file instead
    - reboot Windows to normal mode

    15 downloads

       (0 reviews)

    0 comments

    Submitted

  9. em005_64.dll - for Endpoint 6.6+ x64 and EAV/EIS/ESSP x64

    By Marcos

    Cleaner module addressing issues with long registry scan and losing the Internet communication on x64 systems.
    Installation:
    - start Windows in safe mode
    - copy the dll to "C:\Program Files\ESET\ESET Security\Modules" (not to subfolders)
    - reboot Windows to normal mode
    Notice: After the cleaner module 1213 has been released, it is important to delete this dll in safe mode to ensure that the cleaner module will be updated in the future.

    11 downloads

       (0 reviews)

    0 comments

    Submitted

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